| Are your school bus gifts and other collectibes intended for children under 12 years? |
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Our School bus gifts and collectibles are intended for the over 12 to Adult collectors of school bus memorabilia, they are not intended for, nor will be knowingly sold, to the under 12 age group.This has been our policy for numerous years. |
| Do you accept money order purchases? |
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We do accept Money Orders and Personal Checks under the following guidelines. Fill your order on line, select "Money Order" as your method of payment. Make payable to: Wheels, Wings & Other Things, send to 855 Alpine St Longmont CO 80504. Stock will reserve for three days, send your payment first class mail immediately. We cannot guarantee stock after three business days. Money orders ship immediately, personal checks take 7 to 15 days. |
| "Do you offer overnight or second day air shipping?" |
| We do not have the resources to offer expedited shipping. |
| "I don't like to use my credit card on the internet, can I phone my order?" |
| Our checkout page uses 256 bit encryption, today's most secure internet connection. However, we do accept telephone orders under the following guidelines. Fill your order on line, select PayPal as the payment method. This will forward the receipt to us and you won't have to enter any info. Call our number (303-330-0219) and leave a message stating that you would like to pay for Order XXXXXX via Credit Card. We will return your call to complete the transaction. |
| "Do you have a catalog you can send?" |
| No, we only have the online website. We do update daily, This allows us to minimize the occurrences of "out of stock". |
| Do you ship to Canada or other countries? |
| We are running a trial period for Canada. Select correct postage option at order entry. |
| What is your policy on out of stock items? |
| Our goal is to fill every order completely. There are times, however, when we are out of stock or a certain color is not available. We will ship your order if backstock is less than 40% of order. Otherwise, We immediately try to contact you by Email. It is important that you provide a valid address. If we cannot contact within 24 hours, the order is shipped (if not a single item) and your card is credited back the price of the ship-short item. We will not substitute without your approval. |
| Do you sell wholesale? Where do I purchase wholesale? |
| We sell at a discount for multiple purchases, they are listed on the site. We do not have any contacts in the industry, we purchase from various points in the supply chain. We can only provide small quantities. We suggest that you contact the manufacturer directly for all other volume purchase questions |
| Do you accept purchase vouchers? |
| Certainly! Many of our customers are comprised of Schools, School Districts, Associations etc. We do accept purchase vouchers if submitted via mail or PDF file, on company letterhead with a valid purchase order number and purchase agent signature. Terms 30 days. |
| How much is shipping on..........? |
| You can best find your answer by putting the items in your shopping cart on the website. You can follow the cart all the way to the checkout stand, get the shipping cost and empty the cart before you commit to the order. We do not respond to shipping questions via Email or Phone. See our policy page for estimated delivery times.
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